Shipping and Returns Policy

Processing and Shipping:

Processing time takes 2-3 business days (Excludes Weekends and Holidays) after order is placed for most orders, packages usually arrive anywhere from 3-5 business days within the USA and 5-7 business days internationally with an express carrier. Once your order is ready to be shipped you will receive tracking information directly to your email. MJ Beauty Club is not responsible for any delays with the carrier once your package leaves one of our warehouse facilities. Please note that we have warehouses in both the USA and in China, so your package can be shipped from any one of those locations. 

Please note we do not ship to PO Boxes.

Returns:

There is a 7 day return policy for Club Members. You can exchange or return your product within that time period if your product is undisturbed. 

Member Pays Return Shipping -----> If you placed the incorrect order or to change length, color... etc

MJ Beauty Club Pays Return Shipping -----> If incorrect product shipped or quality issue

* We do not except return or exchanges on products that were disturbed in any way (IE: washed, conditioned, used, damaged, dyed, not it's original shipping state)

* MJ Beauty Club is not responsible for packages lost during shipping as we can not control carrier errors.

If you have any questions regarding a delayed delivery or missing item please contact us at helpdesk@mjbeautyclub.com